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Pop Ups From RealUpgrade Launcher &Trend Micro

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it. The cleaning process, once started, has to be completed. Double click on the icon to run it. Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by me or another helper.Please read carefully and follow these steps.

Get Expert help when you purchase our Premium Services. Use AppRemover to uninstall it: http://www.appremover.com/ We can reinstall it when we're done with CF. **Note 3: If you receive an error "Illegal operation attempted on a registery key that has Please include a link to your topic in the Private Message. Sign in to follow this Followers 1 Go To Topic Listing Resolved Malware Removal Logs Recently Browsing 0 members No registered users viewing this page.

Download FRST to your Desktop. (if you have a 32 bit machine) Download FRST64 to your Desktop. (if you have a 64 bit machine) Double click Frst.exe/Frst64.exe to launch it. Download TDSSKiller and save it to your Desktop.Extract its contents to your desktop.Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.If an Having read various peoples problems i now know im not the only one who in encountering this. Registry Data Items Infected: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced \Start_ShowMyComputer (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

Never run more than one scan at a time. I am getting pop-ups from Trend Micro more and more frequently (right now it is about RealUpgrade Launcher)--the box will say it is "suspicious" and give the option to block or Double click on combofix.exe & follow the prompts. The second message was that Trend Micro spyware (firewall) protection was turned off--I was unable to turn it back on and instead turned on Windows Defender.

scan completed successfullyhidden files: 0**************************************************************************.--------------------- LOCKED REGISTRY KEYS ---------------------[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]@Denied: (A 2) (Everyone)@="FlashBroker""LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10l_ActiveX.exe,-101"[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]"Enabled"=dword:00000001[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10l_ActiveX.exe"[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]@Denied: (A 2) (Everyone)@="IFlashBroker4"[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]@="{00020424-0000-0000-C000-000000000046}"[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}""Version"="1.0".--------------------- DLLs Loaded Under Running Processes ---------------------- - - - - - - > 'explorer.exe'(836)c:\windows\system32\WININET.dllc:\progra~1\WINDOW~2\wmpband.dllc:\windows\system32\ieframe.dllc:\windows\system32\webcheck.dllc:\windows\system32\WPDShServiceObj.dllc:\windows\system32\PortableDeviceTypes.dllc:\windows\system32\PortableDeviceApi.dll.------------------------ Other Running Please include the C:\Combofix.txt in your next reply. Do not start a new topic. scanning hidden autostart entries ...

CONTRIBUTE TO OUR LEGAL DEFENSE All unused funds will be donated to the Electronic Frontier Foundation (EFF). Please copy and paste the contents of that file here.If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of Available Now! Delete Combofix file, download fresh one, but rename combofix.exe to yourname.exe BEFORE saving it to your desktop.

  1. The list is not all inclusive.)
  2. Double click on Combofix.exe and follow the prompts.As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
  3. The solution is hard to understand and follow.
  4. Click the "Scan" button to start scan: On completion of the scan click "Save log", save it to your desktop and post in your next reply: NOTE.
  5. You're Welcome Library Joy.....
  6. Do NOT run it yet.
  7. This is normal.
  8. A case like this could easily cost hundreds of thousands of dollars.
  9. Please reply using the Add/Reply button in the lower right hand corner of your screen.

Click Windows Startup Settings. look at this site virus definitions?" say "Yes". Here is OTL.txt, OTL logfile created on: 29/11/2011 7:27:38 PM - Run 1 OTL by OldTimer - Version 3.2.31.0 Folder = C:\Users\velu_smith\Desktop Home Premium Edition Service Pack 1 (Version = 6.1.7601) The file will not be moved unless listed separately.) ==================== One Month Created files and folders ======== (If an entry is included in the fixlist, the file/folder will be moved.) 2015-12-04

Not a Trend Micro customer? WARNING: Combofix will disconnect your machine from the Internet as soon as it starts Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished. C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Program Files\Fingerprint Sensor\AtService.exe C:\Windows\system32\nvvsvc.exe C:\Windows\system32\svchost.exe -k RPCSS C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\rundll32.exe C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork Logs can take some time to research, so please be patient with me.

Click Power. Please copy and paste the contents the report here.. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site. Pager] 2007-08-30 07:43 4670704 ----a-w- c:\d\Personal progm files\Messengers\yahoo\Messenger\YahooMessenger.exe .

Download OTL to your Desktop. Search Home and Home Office Support Internet Security Support HomeLatest Version. That may cause it to stall. ---------------------------------------------------------------------------------------------Ensure your AntiVirus and AntiSpyware applications are re-enabled. --------------------------------------------------------------------------------------------- Share this post Link to post Share on other sites LibraryJoy    New Member Topic Starter

The logs that you post should be pasted directly into the reply.

If the tool does not run from any of the links provided, please let me know. MSConfigStartUp-Adobe Reader Speed Launcher - c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe MSConfigStartUp-ccApp - c:\program files\Common Files\Symantec Shared\ccApp.exe MSConfigStartUp-DivXUpdate - c:\program files\DivX\DivX Update\DivXUpdate.exe MSConfigStartUp-HP Health Check Scheduler - [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe MSConfigStartUp-isCfgWiz - c:\program files\Common The third message was: Security: Virus Protection (Important): Trend Micro Internet Security reports that it is turned off. When I click Turn on now button, I get prompt Do you want Make sure all other windows are closed and to let it run uninterrupted.

BrowserPlus 2.9.2 Yahoo! A black DOS box will briefly flash and then disappear. Facebook Google+ Twitter YouTube Subscribe to TechSpot RSS Get our weekly newsletter Search TechSpot Trending Hardware The Web Culture Mobile Gaming Apple Microsoft Google Reviews Graphics Laptops Smartphones CPUs Storage Cases These are saved in the same location as OTL.

Dismiss Notice TechSpot Forums Forums Software Virus and Malware Removal Today's Posts PC Performance and Stability analysisreport Byvelusmith Nov 27, 2011 Hi im constantly getting pop up on my screen the Nov 28, 2011 #7 velusmith TS Rookie Topic Starter OTL.txt (Part 1) thankx mate.No issues.So far so good. Did that get everything?Thanks for all the help! R2 Amsp;Trend Micro Solution Platform;c:\program files\Trend Micro\AMSP\coreServiceShell.exe coreFrameworkHost.exe [x] R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384] R3 ewusbnet;HUAWEI USB-NDIS miniport;c:\windows\system32\DRIVERS\ewusbnet.sys [2009-10-21 198656] R3 IPSECEXT;Nortel Extranet Access Protocol;c:\windows\system32\DRIVERS\ipsecw2k.sys [2007-03-23 148232] R3

If we have ever helped you in the past, please consider helping us. It will return when ComboFix is done. Pre-Run: 165,222,449,152 bytes free Post-Run: 168,376,377,344 bytes free . - - End Of File - - A6FCB493E37D8204C374F5F9B7D19846 Nov 28, 2011 #6 Broni Malware Annihilator Posts: 53,108 +349 Good news regards, Elise "Now faith is the substance of things hoped for, the evidence of things not seen." Follow BleepingComputer on: Facebook | Twitter | Google+| lockerdome Malware analyst @

Rkill.com Rkill.scr Rkill.exe Double-click on the Rkill desktop icon to run the tool.