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Please Help With Win32/filecoder/crtorjan Virus

I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. No one is ignored here.
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***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button My name is Gringo and I'll be glad to help you with your computer problems. his comment is here

Again to be clear, neither his laptop at home, or the local system here he was remoting to was affected in any way I can tell from this infection, except for It's worth going through every page and setting to check the options are set up how you want them to be. It's easy to put in a temporary fix to a permissions problem to allow users to access everything but not get round to re-securing shares. Check the C:\ProgramData (or C:\Documents and Settings\All Users\Application Data) for a random named .html, .txt, .png, .bmp, .url file.These are some examples.HELP_DECRYPT.TXT, HELP_DECRYPT.HTML, HELP_DECRYPT.URL, HELP_DECRYPT.PNGHELP_TO_DECRYPT_YOUR_FILES.bmp, HELP_TO_DECRYPT_YOUR_FILES.txt, HELP_RESTORE_FILES.txtHELP_TO_SAVE_FILES.txt, HELP_TO_SAVE_FILES.bmp, RECOVERY_KEY.txtDECRYPT_INSTRUCTION.TXT, DECRYPT_INSTRUCTION.HTML, DECRYPT_INSTRUCTION.URLThese

and I am here to help you! Please, ANY HELP is appreciated. Some files were detected and I deleted them, but there is still something going on.

  1. Read more Answer:Infected With Dropper.agent,logger.pcap.a,win32.generic.pws,win32.trojan.psw.delf And Win32.trojan.pws.onlinegames Hello, I had reformatted my computer since it could not open and stuck in the welcome window few days ago.
  2. Can you confirm or deny this ?      Yes, it can provided that the malware was run in the account of a user authorized to access the encrypted data.  
  3. Computer hasnt been used much after that 'cos i had to go away for a week and didnt have time to try to fix it then.
  4. It didn't affect all our files on the server, but all the files that were encrypted, were encrypted at the exact time and date.
  5. Sorry for the delay.

After that since we were using wifi on our iPhones it somehow jail broke my phone and 3 others and it says I'm logging in to Facebook from Nigeria I'm in Read more Answer:Infected with Generic13.BDTK, Win32/Puce.E, Win32/CryptExe, Downloader.Generic_r.da Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if Read more Answer:Please Help ~ Infected with JS:Downloader-AT, Win32:Nimda, Win32:Small-GWM, Win32:VB-EIJ, Win32:WinSpy-CK, JS:ScriptSH-inf, and...

I ran Malware Bytes. Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state According to their research lab, there are several different variants for which they add a modifier or additional information after the name that further describes what type of ransomware it is. No one is ignored here.
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Please perform the following scan:Download DDS by sUBs from one of the following links. or ESET North America. Also the fact that the files were not cleaned automatically suggests that you have cleaning mode set to "no cleaning".   Please contact ESET as per the instructions at hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN141 and supply Smh. Most of our files I could recover from our backups, but we lost some very very important files right before a audit.

Several functions may not work. http://threadposts.org/question/1127076/Please-help-with-Win32-filecoder-crtorjan-virus.html Check the C:\ProgramData (or C:\Documents and Settings\All Users\Application Data) for a random named .html, .txt, .png, .bmp, .url file.These are some examples.HELP_DECRYPT.TXT, HELP_DECRYPT.HTML, HELP_DECRYPT.URL, HELP_DECRYPT.PNGHELP_TO_DECRYPT_YOUR_FILES.bmp, HELP_TO_DECRYPT_YOUR_FILES.txt, HELP_RESTORE_FILES.txtHELP_TO_SAVE_FILES.txt, HELP_TO_SAVE_FILES.bmp, RECOVERY_KEY.txtDECRYPT_INSTRUCTION.TXT, DECRYPT_INSTRUCTION.HTML, DECRYPT_INSTRUCTION.URLThese Edited June 8, 2014 by Proactive Services 2 Share this post Link to post Share on other sites OVERKILL 0 Group: Members Posts: 3 Kudos: 0 Joined: June 18, 2014 Like I say above, for the two folders where I could verify everything was encrypted, I deleted and restored.

You can skip the rest of this post. this content Check your documents folder for an image the malware typically uses for the background note. The infection is in that attachment. Sign In Sign Up Browse Back Browse Forums Staff Online Users Activity Back Activity All Activity Leaderboard Search WeLiveSecurity Virus Radar Computer Support Forum Infected with

Long story short, I'd just watched Harry Potter on dvd, and logged onto the computer to see who he married in the end. Computer's Symptoms (not sure if these are all due to old slow processor or malware):Computer is freezing often;When it is in sleep mode it is turning itself on;Seems to be downloading Please note that your topic was not intentionally overlooked. weblink ESET offers this protection here: hxxp://www.eset.com/...liance/deslock/"  I went over this with a malware specialist and he says this statement is not true and that even with DESLOCK , Cryptolocker can still encrypt

I have read some stuff about some malware taking advantage of open RDP ports in a local LAN, and I wonder if that was some method of propogation...though to be honest Read more Answer:Infected: Trojan.Win32.Agent.arng, Trojan-Proxy.Win32.Agent.bcw, IRC-Worm.Win32.Small.x, Backdoor.Win32.Agent.ubx Hello and to Bleeping ComputerWe apologize for the delay in responding to your request for help. I have File Security for MS Servers on the single server we have, which hosts the shared network folders.   I am currently nuking a couple of virtual Win XP, and

Date Received    2014-06-02 08:44:37 Date Occurred    2014-06-02 08:40:50 Level    Warning Scanner    HTTP filter Object    file Name    hxxp://gerring-serilg.su/net-phocaguestbook/jquery Threat    a variant of Win32/Injector.BEYR trojan Action    connection terminated - quarantined User    [domain]\Pauline Information  

I ran a thorough scan of all files and deleted every infected file until the scanner turned up a hit in the operating memory. It's easy to put in a temporary fix to a permissions problem to allow users to access everything but not get round to re-securing shares. Answer:CryptoLocker/Filecoder in the UK Chances are pretty good that NOD32 would not have protected you. Earlier in this post Arkasi posted "Another prevention method is to encrypt your drives yourself, so any future encryption attempts will be failed.

Read more Answer:Infected: Trojan:Win32/Alureon.BT, Win32:Jifas-CY, Backdoor.Win32.Kbot.al, Net-Worm.Win32.Mytob.t Hello again.I booted into Safe Mode and ran an Avast scan (which took forever) and it was a waste of time. Here are the logs from FRST:

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Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:10-06-2016
Ran by Jered (administrator) on JERED-PC (11-06-2016 11:44:32)
Running from C:\Users\Jered\Downloads
Loaded Profiles: Jered (Available Profiles: Jered)
Platform: Windows 7 I gues I've succeeded remove this trojan, but unfortunately it encrypted documents files (for example: xls, doc, rtf, pdf, jpg, txt) on my local disks and it rename extensions of all check over here CR trojan after scanned used Eset.
The virus was cleaned, but our files (Excel and Word) couldn't open and all folder there 3 files DECRYPT_INSTRUCTION html, htm and TXT
Several references, our computers