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Please Help - Virus (started By Thinkpoint)

unable to d/l from that computer. Thank you. I wonder if it has anything to do with think point. Matthew, open Registry Editor. this contact form

It not only removed thinkpoint but also other trojans that were attacking my system! I've created a Kaspersky Rescue disk and scanned overnight my whole hard drive (had to delete one infection but I think it may not be related) What can I do just You then press something that is like this; Windows Safe Start-Up, or something like that, after that, you may start your computer and ThinkPoint will be gone.Try to download a free Thanks Stephanie ― November 12, 2010 - 9:03 pm I make it past the first steps.

please post the last MBAM,malwarebytes scan log.The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.Copy and paste the contents of that report in your I unchecked it because I thought it was suspicious. from La Coruña, Spain CC ― October 26, 2010 - 10:26 pm I updated Malwarebytes and did a full system scan. I was about to give up on my laptop completely.. Marvin ― October 25, 2010 - 6:32 pm I have tried to restart my computer several times and even shut

  • Ran a linux live cd(try ubuntu) and manually deleted the files located on windows 7 at C:\Users\%Username%\AppData\Roaming.
  • Report • #12 bahare October 16, 2010 at 11:43:59 hi I got this problem in windows xp and tried to remove it and successfuly did itby this to files : combfixGeneral
  • I didn't know what to do.
  • I have run a scan of the C drive with Microsoft Windows Malicious Software Tool however it does not appear to find anything.
  • Until it's absolutely gone, I'll use my desktop which remains uninfected for anything requiring a password.
  • Alex says: October 21, 2010 at 11:51 amThank you Leandro.
  • There should be a choice to Restore Computer to an earlier time (at least in Windows 7 there is) and to start in safe mode or normally, etc.
  • This will start the installation of MBAM onto your computer.
  • Try boot your computer in Last good configuration.
  • Mary ― November 4, 2010 - 7:14 pm Hey I have Windows 7 will this work the same?
  • Therefore, we will need to follow certain steps to close the infection process so that you can regain access to your desktop.

Double-click on the icon on your desktop named mb3-setup-1878.1878-3.0.5.1299.exe. Any ideas thanks this is driving me mad now 24 hours latter raffi says: October 22, 2010 at 11:20 amthanks stefan! God bless you. now the next task can be done two ways 1.

If you know how to format reinstall I would go this route. Where is the one called windows-shell.reg that you had me install?A: You won't find it using Registry editor. October 22, 2010 at 3:50 PM Anonymous said... also got infected with it and this post solved his/mine problem… the only thing bad is that it stops to execute most of the best browsers….

Delete both. 8. If you do this, remember to turn them back on after you are finished.NOTE: In some instances if no malware is found there will be no log produced. Thank you so so much!a much appreciated, none techno laptop user! October 22, 2010 at 11:25 AM Anonymous said...

In Explorer find App Data folder and from both roaming and local directories delete hotfix.exe. http://www.myantispyware.com/2010/10/18/how-to-remove-thinkpoint-uninstall-instructions/ thanks again. Uncheck Allow Unprotected Startup. However I cannot open Windows Explorer.

October 18, 2010 at 4:39 PM Anonymous said... weblink I restarted my computer many times and used the troubleshooter constantly, but still nothing. You will then be able to proceed with the rest of the guide. When your computer reboots you will be presented with the ThinkPoint start screen before your normal Windows desktop is shown.

Go to that account. Closing hotfix with the task manager is the only thing that works so far. I hadn't downloaded anything from anywhere, so I have no idea how I got this. navigate here If you have already purchased it then you should contact your credit card company and dispute the charges.

October 20, 2010 at 3:36 PM Anonymous said... SEE MORE : Enable Google Chrome's protection from dangerous sitesInternet Explorer - Activate SmartScreen FilterInternet Explorer versions 8 and 9 has this feature called SmartScreen Filter. Report • #9 pbznmg18 October 16, 2010 at 08:11:01 Windows Vista user here, I got it as well.

i talked my 13 yr old through the process over the phone and it worked.

October 21, 2010 at 5:56 PM Anonymous said... About the blogThis blog provides reliable information about the latest computer security threats including spyware, adware, browser hijackers, Trojans and other malicious software. After that, just continue on and download the Malware link and you should be set. This is really confusing me.

Right click on each one and delete them. I looked in my documents and don't see anything. I will definitely be looking into purchasing your products!!! Patrick ― October 20, 2010 - 11:27 pm Thank you for placing the free removal information. http://channeltechnetwork.com/please-help/please-help-i-think-i-have-a-virus.html As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged

never happened to me before. To make sure it’s working though search the hotfix.exe files again a few minutes later the same way you found them. Open My Computer, then go to the C drive. 6. Report • #46 Karl_210 October 24, 2010 at 19:42:53 Btw I do recommend that you do a scan with malwarebytes afterwards if you choose to do system restore.

I was playing a Disney game with my nephew when think point came up. Had taken over my desktop. This should allow you to see your desktop screen in the background. Q: thank u very much!!

Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: C:\WINDOWS\system32\2843344071 (Malware.Trace) -> Delete on reboot. October 21, 2010 at 11:45 AM Anonymous said...