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Please Help Rootkit TDSS - Won't Go Away

Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.Exit MBAM when done.Note: If MBAM encounters a file that is A rootkit is a software program that enables attackers to gain administrator access to a system. Close Notepad. Display as a link instead × Your previous content has been restored. his comment is here

Share this post Link to post Share on other sites JMaher    New Member Topic Starter Members 11 posts ID: 7   Posted September 5, 2010 Thanks again, Elise!I did as My theory is that I tried IE8's "in private" browsing feature for a few days last week thinking it might make me safer. My system also started to take a lot of time in loading up programs and general start-up and opening folders, so I followed the Majorgeeks malware removal guide. Sign In Sign In Remember me Not recommended on shared computers Sign in anonymously Sign In Forgot your password?

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now! I have even had to low level format drives before to get the baddies totally wiped out. I had a problem getting rid of one of my old Java JRE's, but I Google'd it and saw it's not an uncommon problem to have trouble unistalling it. Kernel-mode Rootkits Kernel-mode rootkits hook to the system’s kernel API’s and modify data structure within the kernel itself.

  1. Please find the result below: GMER 2.2.19882 - http://www.gmer.net Rootkit scan 2017-01-25 14:50:01 Windows 6.2.9200 x64 \Device\Harddisk0\DR0 -> \Device\00000036 SAMSUNG_MZHPU256HCGL-00004 rev.UXM6601Q 238.47GB Running: gmer.exe; Driver: C:\Users\PC28\AppData\Local\Temp\kwxdiaob.sys ---- User
  2. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled.
  3. I tried safe mode, renaming the file, etc; I could see the process start and then quickly close out.
  4. C:\Windows\SYSTEM32\iertutil.dll [1460] entry point in ".rdata" section 000000007322fcf0 ---- User IAT/EAT - GMER 2.2 ---- IAT C:\Windows\System32\svchost.exe[928] @ C:\Windows\system32\enterpriseresourcemanager.dll[DMCmnUtils.dll!UnicodeToMB] [31006000770065] IAT C:\Windows\System32\svchost.exe[928] @ C:\Windows\system32\enterpriseresourcemanager.dll[[email protected]@[email protected]@@Z] [6b006f00540062] IAT C:\Windows\System32\svchost.exe[928] @ C:\Windows\system32\enterpriseresourcemanager.dll[[email protected]@[email protected]@Z] [650052006e0065] IAT
  5. Rivo99 says October 27, 2011 at 11:43 am Unfortunately for residential clients, virus cleanup is generally a flat fee.
  6. UPDATE JAVA------------------Your version of Java is out of date.
  7. Personally, I think that's a cop out.

Some malware requires a rebuild. As soon as I ran the program it popped up saying that I had a rootkit.zeroaccess problem and that it would take some time to remove. Post logs from De-Fogger and TDSSKiller in your reply, Kevin kevinf80, Mar 4, 2011 #2 PMag Thread Starter Joined: Mar 3, 2011 Messages: 16 Ok, did everything. If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt".

It’s also good to run it after you have removed the rootkit to be thorough, although you could do that with any of these tools. Then reboot and Enable System Restore to create a new clean Restore Point. By doing this, we really believe our business will more than double, since 95% of it is on repairs and upgrades. I can tell you care about the people.

Locate the [MS_TCPIP.PrimaryInstall] section. ugh! DiGiTaL MoNkEY View Public Profile Find More Posts by DiGiTaL MoNkEY Find More Threads by DiGiTaL MoNkEY 1st September 2009, 6:12 PM #3 Terracotta Member Join Date: May 2009 The log shows this:Malwarebytes' Anti-Malware 1.46www.malwarebytes.orgDatabase version: 4551Windows 5.1.2600 Service Pack 3Internet Explorer 8.0.6001.187029/5/2010 1:58:20 PMmbam-log-2010-09-05 (13-58-20).txtScan type: Full scan (C:\|F:\|G:\|H:\|)Objects scanned: 321527Time elapsed: 1 hour(s), 30 minute(s), 14 second(s)Memory Processes

Reg HKLM\SYSTEM\CurrentControlSet\Services\LanmanWorkstation\[email protected] \Device\LanmanWorkstation_NetbiosSmb?\Device\LanmanWorkstation_Tcpip_{B7C80A23-5419-43FF-A8AC-8DEADB70C65A}?\Device\LanmanWorkstation_NetBT_Tcpip_{92A04FDF-D5BE-4456-BD72-98D059245A8D}?\Device\LanmanWorkstation_Tcpip6_{B7C80A23-5419-43FF-A8AC-8DEADB70C65A}?\Device\LanmanWorkstation_NetBT_Tcpip6_{B7C80A23-5419-43FF-A8AC-8DEADB70C65A}?\Device\LanmanWorkstation_NetBT_Tcpip_{B7C80A23-5419-43FF-A8AC-8DEADB70C65A}?\Device\LanmanWorkstation_Tcpip_{92A04FDF-D5BE-4456-BD72-98D059245A8D}?\Device\LanmanWorkstation_Tcpip6_{92A04FDF-D5BE-4456-BD72-98D059245A8D}?\Device\LanmanWorkstation_NetBT_Tcpip6_{92A04FDF-D5BE-4456-BD72-98D059245A8D}?\Device\LanmanWorkstation_Tcpip6_{4BEE61C8-B153-4293-ADA2-C46768DBA375}?\Device\LanmanWorkstation_Tcpip_{4BEE61C8-B153-4293-ADA2-C46768DBA375}?\Device\LanmanWorkstation_NetBT_Tcpip_{4BEE61C8-B153-4293-ADA2-C46768DBA375}?\Device\LanmanWorkstation_NetBT_Tcpip6_{4BEE61C8-B153-4293-ADA2-C46768DBA375}?\Device\LanmanWorkstation_Tcpip6_{76F4E90C-B630-4AE3-9C15-602F07A08EDE}?\Device\LanmanWorkst Reg HKLM\SYSTEM\CurrentControlSet\Services\LanmanWorkstation\[email protected] \Device\NetbiosSmb?\Device\Tcpip_{B7C80A23-5419-43FF-A8AC-8DEADB70C65A}?\Device\NetBT_Tcpip_{92A04FDF-D5BE-4456-BD72-98D059245A8D}?\Device\Tcpip6_{B7C80A23-5419-43FF-A8AC-8DEADB70C65A}?\Device\NetBT_Tcpip6_{B7C80A23-5419-43FF-A8AC-8DEADB70C65A}?\Device\NetBT_Tcpip_{B7C80A23-5419-43FF-A8AC-8DEADB70C65A}?\Device\Tcpip_{92A04FDF-D5BE-4456-BD72-98D059245A8D}?\Device\Tcpip6_{92A04FDF-D5BE-4456-BD72-98D059245A8D}?\Device\NetBT_Tcpip6_{92A04FDF-D5BE-4456-BD72-98D059245A8D}?\Device\Tcpip6_{4BEE61C8-B153-4293-ADA2-C46768DBA375}?\Device\Tcpip_{4BEE61C8-B153-4293-ADA2-C46768DBA375}?\Device\NetBT_Tcpip_{4BEE61C8-B153-4293-ADA2-C46768DBA375}?\Device\NetBT_Tcpip6_{4BEE61C8-B153-4293-ADA2-C46768DBA375}?\Device\Tcpip6_{76F4E90C-B630-4AE3-9C15-602F07A08EDE}?\Device\Tcpip_{76F4E90C-B630-4AE3-9C15-602F07A08EDE}?\Device\NetBT_Tcpip6_{76F4E90C-B630-4AE3-9C15-602F07A08EDE}?\Device\NetBT_Tcpip_{76F4E90C-B630-4AE3-9C15-602F07A08EDE}?\Device\NetBT_Tcpip6_{AC0723AD-0938-4BED-A938-2BDFF2230A07}?\Device\Tcpip6_{AC0723AD-0938-4BED-A938-
Reg HKLM\SYSTEM\CurrentControlSet\Services\LanmanWorkstation\[email protected] "NetbiosSmb"?"Tcpip" "{B7C80A23-5419-43FF-A8AC-8DEADB70C65A}"?"NetBT" "Tcpip" "{92A04FDF-D5BE-4456-BD72-98D059245A8D}"?"Tcpip6" "{B7C80A23-5419-43FF-A8AC-8DEADB70C65A}"?"NetBT" "Tcpip6" "{B7C80A23-5419-43FF-A8AC-8DEADB70C65A}"?"NetBT" "Tcpip" "{B7C80A23-5419-43FF-A8AC-8DEADB70C65A}"?"Tcpip" "{92A04FDF-D5BE-4456-BD72-98D059245A8D}"?"Tcpip6" "{92A04FDF-D5BE-4456-BD72-98D059245A8D}"?"NetBT" "Tcpip6" "{92A04FDF-D5BE-4456-BD72-98D059245A8D}"?"Tcpip6" "{4BEE61C8-B153-4293-ADA2-C46768DBA375}"?"Tcpip" "{4BEE61C8-B153-4293-ADA2-C46768DBA375}"?"NetBT" "Tcpip" "{4BEE61C8-B153-4293-ADA2-C46768DBA375}"?"NetBT" "Tcpip6" "{4BEE61C8-B153-4293-ADA2-C46768DBA375}"?"Tcpip6" "{76F4E90C-B630-4AE3-9C15-602F07A08EDE}"?"Tcpip" "{76F4E90C-B630-4AE3-9C15-602F07A08EDE}"?"NetBT" "Tcpip6" "{76F4E90C-B630-4AE3-9C15-602F07A08EDE}"?"NetBT" Go to Page... Locate the Nettcpip.inf file in C:\WINDOWS\inf and then open the file in Notepad. Logs can take some time to research, so please be patient with me.

Go to add/remove programs and uninstall HijackThis if it present Goto the C:\MGtools folder and find the MGclean.bat file. http://channeltechnetwork.com/please-help/please-help-a-complete-newbie-remove-the-win-32-trojan-tdss.html What do I do? On the General tab, click Install, select Protocol, and then click Add. Saved my ass many times If you haven't already tried it..

Rootkit that won't go away Discussion in 'Virus & Other Malware Removal' started by PMag, Mar 3, 2011. Thanks DiGiTaL MoNkEY, I have just tried it and it has indeed saved my ass. When it finishes, a log will be produced named c:\combofix.txt I will ask for this log below Note: Do not mouseclick combofix's window while it is running. http://channeltechnetwork.com/please-help/please-help-tdss-trojans-hijackthis-log.html We are going to try to completely rebuild the TCP/IP stack.

Share this post Link to post Share on other sites JMaher    New Member Topic Starter Members 11 posts ID: 5   Posted September 5, 2010 Thank you, here is the Do not choose Microsoft TCP/IP v6! A good tech should be able to cleanup malware and not need to wipe a PC.

Woodz says October 30, 2011 at 4:25 am Doug, try Eset.com online scanner.

Reg HKLM\SYSTEM\ControlSet001\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC\00000001 (not active ControlSet) Reg HKLM\SYSTEM\ControlSet001\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC\[emailprotected] 0x20 0x01 0x00 0x00 ... Sometimes these holes will allow an attacker unrestricted access to your computer.Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Under the Custom Scan box paste this in Code: netsvcs drivers32 %SYSTEMDRIVE%\*.* %systemroot%\*. /mp /s CREATERESTOREPOINT %systemroot%\System32\config\*.sav HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs Click the Run Scan button. Thanks again Terracotta View Public Profile Find More Posts by Terracotta Find More Threads by Terracotta 1st September 2009, 7:43 PM #6 Terracotta Member Join Date: May 2009

From there I like to use AVG’s Rootkit Scanner. So I have yet to have a successful complete run of it, nor to produce the requested "ark" file.Here is the DDS file:DDS (Ver_10-03-17.01) - NTFSx86 Run by Owner at 11:24:08.98 Get the customers data off the drive if it's a really nasty one. (Like W32 Rogue\Fake Scanti) Try to seek out and destroy the infection first. check over here Goto the "boot.ini" tab and tick "Boot log" In Vista and Windows 7, goto Start, type in "msconfig" (without quotes).

This is why i suggest webroot, it may not detect all threats (thats not unusual though) but its powerful as an external virus cleaner, and when installed and running on a Once again I cannot thank you enough for your help and i really really really appreciate all of your assistance. Sign In Sign In Remember me Not recommended on shared computers Sign in anonymously Sign In Forgot your password? Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.

Click here to Register a free account now! BleepingComputer is being sued by Enigma Software because of a negative post of SpyHunter.